Indexlivingmall Continues

Goodness, it's been 13 straight mornings of classes for the staff at Indexlivingmall.  Today we started putting many of the things they have been learning to the test and took them out on the sales floor.  Getting comfortable with using English for good customer service means not only learning words and phrases, but understanding how and when to use them in real day-to-day activity.  They did such a great job and we are so-o proud!